Delete your account

Last updated: 20 September 2026

You can delete your account and everything stored with it from inside the app. It takes four taps, no email to me and no waiting period. This page explains where the button is, what disappears and what does not.

In the app

1. Open Nitido.
2. Tap “More”, the last tab at the bottom of the screen.
3. Scroll to “ACCOUNT” and tap “Delete account and data”.
4. Confirm in the dialog that appears.

The steps are the same on an iPhone and on an Android phone.

What gets deleted

• Your account: the anonymous user ID the app created when you first opened it and, if you linked Sign in with Apple or Sign in with Google, the identifier and the email address Apple or Google shared with the app
• Your measurement: your colour type and the next closest type, the four measured values, the colour values of skin, hair, iris and the white of the eye, and the light data of each shot
• Your wardrobe: every garment with its category, its measured colours and its score, and every garment photo in your backup
• Your outfits: their names, the garments in them and their scores
• Your profile: whether the app shows you women’s or men’s garments, your language and how far you got in the introduction

Your selfies were never on a server in the first place. They are analysed on your phone and stay there, as the Privacy Policy explains. After the deletion the app starts again from the beginning; what is left on the phone is removed when you delete the app.

What stays

• Your subscription. It is sold by Apple or by Google, not by me. Deleting your account does not cancel it, and neither does deleting the app
• The record of your purchases. The store and RevenueCat keep it, and tax law requires me to keep purchase records for several years. It contains no photos and no measurement data
• Anonymous usage statistics. They are never linked to your account, which is also why they cannot be picked out and removed afterwards. You can switch them off before you delete, under “More”, “Usage statistics”
• Emails you have written to me, until the matter is settled

Cancel your subscription first

“Manage subscription” under “More” takes you to the right place in either store: on an iPhone the subscription sheet from Apple, on Android the subscription page in the Play Store. You can get there without the app as well:

• iPhone: Settings, your name, Subscriptions
• Android: Play Store, your profile picture, Payments and subscriptions, Subscriptions, or play.google.com/store/account/subscriptions

Cancelling stops the next renewal, and you keep access until the end of the period you have paid for. Do it before you delete your account, because afterwards the app no longer takes you there and only the store does. A refund can only come from the store that sold you the subscription: reportaproblem.apple.com for Apple, the order history in the Play Store for Google.

If you cannot use the app

Write to nitido@kevin-baur.com and I will delete your account by hand. If you linked Sign in with Apple or Sign in with Google, write from the address the store shares with the app, which with Apple can be a private relay address, so that I can match your account. If your account is anonymous, which it is unless you tapped “Save your data”, I have no way of telling which account is yours. In that case the deletion in the app is the only reliable route, because it runs from your own device and needs no proof of who you are.

Taking back the sign-in itself

The permission you gave when you tapped “Save your data” lives with Apple or Google, not with me, and it outlives your account. To withdraw it: on an iPhone under Settings, your name, Sign in with Apple, Nitido; in your Google Account under Security, “Your connections to third-party apps”. Doing this alone deletes nothing on my side, which is why the deletion in the app comes first.

You may not need to delete anything

To change a result you do not have to start over. “Redo the measurement” under “More” measures again and replaces the old result. A single garment or outfit can be removed in the wardrobe, which deletes its photo in the backup with it. And if you only want the app to stop sending usage events, “Usage statistics” under “More” does that on its own.

Questions about any of this: nitido@kevin-baur.com. The Privacy Policy lists what is stored and where, and Support answers the questions that come up most often.